Pinnacle-ops

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Find out more about how Pinnacle Operations can help make your next trip a success.

Call 888.PINOPS1
North America Toll Free

281-829-0120 Worldwide

or e-mail us at
ops@pinnacle-ops.com

At Pinnacle Operations, we want to provide the highest level of customer service possible. In order to do so, we need to know what we are doing well and how we can do better. We depend on you, our customer, to keep us informed

Please take a few minutes to complete our trip survey. We would like your frank and honest opinion of the level of service you received while it is still fresh in your mind.

Thank you for the confidence you have placed in Pinnacle Operations by selecting us for your flight operation needs. We appreciate your trust and recognize that we must continue to earn it every day by out-performing your expectations.

Company name :

Captain :

Registration :

Aircraft Type:

Routing :

Operations

1. The phone was answered in a timely manner.

2. Your questions were answered thoroughly and to your satisfaction.

3. Handling and hotel confirmations were sent to you in a timely manner

4. Overall rating of the knowledge demonstrated by Pinnacle Operations’ personnel.

Comments:

Ground Handling

1. Skills and ability of the handling agent.

2. Customs & Immigration forms were completed prior to your arrival.

3. The hotel was clean and near tourist attractions.

4. Quality of catering.

Comments:

Flight Planning

1. Satisfaction with the flight plan routing.

2. The flight plan format was easy to understand.

3. Flight plan fuel burn accuracy.

4. Flight plan was on file with ATC.

Comments:

Do you wish to be contacted by a Pinnacle Operations representative to discuss problems or concerns regarding your recent trip? If yes, please provide us with the following:

Name:
Phone:
E-Mail:

Customs at KCRQ

Customs service is now available at KCRQ daily from 0900L-1700L. Service outsie of these hours is available with prior notice.

Customs at KHIO

On August 8, 9 and 10, 2008, the Oregon International Air Show will be held at KHIO. All international flights will be diverted to KPDX during the Air Show.

Flight Planner

Pinnacle Operations has an immediate opening for a flight planner. Qualified applicants, fax applications to 281-596-4460.

Signature Flight Support

Pinnacle is now offering contract fuel at all participating Signature Flight Support locations. Please contact Pinnacle for further details.

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